Hi, my name is

ANISH OSWAL

I TURN COFFEE INTO CODE.

I'm a

About

About Me

I am a seasoned software engineer who excels in dynamic environments, leveraging my back-end expertise and growing full-stack skills to deliver impactful solutions. I have a strong track record in navigating technical challenges and collaborating with cross-functional teams to meet business objectives.

My experience spans the full software development lifecycle, where I identify opportunities for process improvement and operational excellence. I pride myself on effective communication, mentoring, and fostering a collaborative work environment.

Driven by a passion for continuous learning, I am eager to tackle new challenges and contribute to innovative projects in software development.

I'm currently working as a Software Development Engineer II at Amazon in the Alexa organization.

  • Name: Anish Oswal
  • Email: anishoswal@gmail.com
  • Address: Seattle WA, USA

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Qualifications

Qualifications

EXPERIENCE

June 2024 - Present

Software Development Engineer II

Amazon Inc. • Seattle, WA
Team • Alexa Engagement and Revenue Optimization (AERO)
  • Contributed to the launch of Alexa+, onboarding internal clients & tailoring runtime features to meet specific client requirements.
  • Assisted in building the Alexa next-gen Autonomous Agent (AAA) Framework, enabling AI-driven task automation across scheduling, shopping, and home services through modular architecture, intelligent planning, and proactive event handling.
  • Enhanced telemetry and debugging through comprehensive content lifecycle tracking and customer experience funnels, significantly accelerating issue diagnosis and resolution.
  • Owned critical JDK 17 migration, systematically addressing compatibility challenges across diverse packages, ensuring seamless transition & robust system stability.
June 2023 - June 2024

Software Development Engineer I

Amazon Inc. • Seattle, WA
Team • Alexa Engagement and Revenue Optimization (AERO)
  • Implemented content delivery guardrails & telemetry solutions, refining global content distribution & lifecycle management.
  • Successfully adapted AERO’s systems during extensive API contract migrations, ensuring robust, future-proof integration through strategic cross-team collaboration.
  • Mentored interns, effectively transitioning them into productive full-time engineers through structured guidance & skill-building.
  • Identified and optimized operational inefficiencies, enhancing data accuracy and enabling proactive resolution of recurrent issues.
May 2022 - June 2023

Software Development Engineer I

Amazon Inc. • Seattle, WA
Team • Alexa Content Injection Frameworks (CIF) / Alexa Suggestions
  • Drove a 60% reduction in infrastructure costs through load and stress testing optimizations, significantly improving service performance and cost efficiency.
  • Engineered key customer-facing features including blocking upsells during audio/media playback, “Stop, By the Way” and onboarding Customer Perceived Defect Rate (CPDR) scoring, leading to reduced negative customer experiences.
  • Led operational improvements by reducing service tickets, hosting reviews, launching an escalation tracker bot, building an ops stats dashboard for metrics tracking, and using automation to triage and detect recurring issues.
  • Acted as the primary front line for customer escalations, ensuring system availability & scalability during high-impact incidents.
  • Spearheaded a resolution for conflicting cross-team experiences (NOVA/VCIF) by proposing a dual-request solution and aligning product direction through direct PM negotiations, leading to a successful launch.
Jul 2021 - April 2022

Developer Support Engineer I

Amazon Web Services • Seattle, WA
  • Worked on resolving and maintaining AWS SDKs for Java, CLI and Python (boto3).
  • Solved bugs, feature requests and guidance issues for AWS SDKs collaborating with multiple SDK teams.
  • Triaged and resolved pain points of customers by identifying problem areas and bugs inside SDKs.
  • Gained hands-on experience using various services and their API functionalities offered by Amazon Web Services (AWS).
Dec 2019 - May 2021

Software Engineer

Arizona State University • Tempe, AZ
  • ASU Websites: 3DConcrete, TOMNET-UTC, SSEBE, NCE-Smart.
  • Developed, redesigned, and managed Arizona State University websites from scratch using WordPress, HTML, CSS and JavaScript.
  • Assisted students & faculty with debugging their codes along with other IT related hardware and software issues.
  • Teamed up with teams across various departments to engineer and document source code in Java and Python.
Dec 2019 - Dec 2020

Desktop Support Assistant

Arizona State University, USA • Tempe, AZ
  • Installed and troubleshooted Windows, Linux and Mac OS systems.
  • Helped faculty with any IT, hardware, software and other technical issues.
  • Managed computer equipment, unboxing & setting up new computers and inventory for the university.
Jun 2018 - Aug 2018

Android Developer Intern

InProspect Technologies • India
  • Lead the UI & UX Design team on Material Design schematics for building an education eccentric android application.
  • Administered User Analytics, Front-end & Back-end app development using Python and Java for Android.
  • Collaborated in grooming, optimizing & testing various algorithms leading to 30% increased processing efficiency.
  • Developed selling point features like Automatic time-table generation & rescheduling for the application.
Apr 2017 - Mar 2018

Software Engineer Intern

A. B. Enterprises • India
  • Implemented & deployed a Inventory Management & Sales Analysis Software using Java, Python and MySQL.
  • Constructed a local server to form a cloud network establishing efficient computer & software management.
  • Attained 20% increased work productivity & profits from the introduction of management software for the company.
  • Navigated the manufacturing company's direction towards a highly reliant automated software-based environment.

EDUCATION

Aug 2019 - May 2021

Master of Science in Computer Science

Arizona State University • Tempe, AZ
3.74/4 GPA

RELEVANT COURSEWORK - Knowledge Representation, Data Mining, Social Media Mining, Distributed Database Systems, Data Visualization, Statistical Machine Learning, Artificial Intelligence, Systems Design for ML, Information Assurance and Security.

Aug 2015- May 2019

Bachelor of Engineering in Computer Engineering

Savitribai Phule Pune University • India
8.82/10 GPA

RELEVANT COURSEWORK - Machine Learning, Data Mining and Warehousing, Data Analysis, Advanced Data Structures, Software Engineering & Project Management, Soft Computing & Optimization Algorithms, Software Modeling & Design, Cloud Computing.

SKILLS

Programming

Python

Java

.NET

HTML

CSS

JavaScript

Technologies

AWS

Android

WordPress

Git

Visual Studio

Docker

Databases

PostgreSQL

MySQL

MongoDB

CERTIFICATIONS

April 2017

MTA: Security Fundamentals

Microsoft • India

A security workshop conducted by Microsoft to study security techniques and ethical hacking techniques.

April 2015

C Programming

SEED Infotech Ltd • India

A workshop for learning C Programming to clear basics as well as learn C at an expert level.

Projects

Projects

Understanding Machine vs Human Generated Text

A model to extract of statistical measures of the language distribution and incorporate them as features to classifiy a text block as either human generated or machine generated. This model involved using "bag of words" and "n-gram" techniques as well as the Grid Search algorithm for hyperparameter tuning.

Learn More

PYTHON

Post-Disaster Visualization Dashboard

An interactive visualization dashboard to determine the problems in St. Himark using social media data in a post-disaster scenario to recommend allocation of emergency resources & gather deeper insights for the government.

Learn More

D3.JS | HTML5 | CSS | JAVASCRIPT | BOOTSTRAP

Information Dissemination in a Graph

Increase and reduce the information flow for enhancing or reducing the dissemination using NetMelt, NetGel and NetShield Algorithm. This can be used to spread information like news or different videos on social media and also reduce the information spread like for blocking viruses and malware.

Learn More

PYTHON

Software Development for Laser Marking Machines

Integration of 3 modules: Automation of laser marking jobs, camera orientation & image correction, & real-time error detection into a desktop software for automating the laser marking machines.

Sponsored By: SIL Lasers

C# | JAVA | VS19 | PYTHON

Online Forum & Socialization Platform

A college-level personal forum for student-student, teacher-student & administration interaction for promoting online announcements, in-college socialization & academic discussion for VIIT, Pune.

JAVA | AWS | HTML5 | CSS | SQL | JAVASCRIPT | BOOTSTRAP

Path Planning PACMAN

A program using optimal graph search algorithms like A*, A* lifelong & D* lite algorithms along with adversarial search algorithms like Minimax, Expectimax and Alpha-Beta Pruning for path planning towards the food palette while only expanding the minimum number of nodes in PACMAN domain.

Learn More

PYTHON

Let's talk Tech.

Get in Touch

Contact

Contact Me

Email Address

anishoswal@gmail.com